Frequently Asked Questions

Everything you need to know about shopping with Boston Proper.

What is your return policy?

We accept returns of unworn, unwashed, and unaltered merchandise within 30 days of the purchase date. Items must have all original tags attached to be eligible for a refund.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our chart to ensure the perfect 'Proper' fit.

Can I track my shipment?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states, U.S. territories, and APO/FPO addresses. We are looking into expanding our international shipping options in the future.